TERMS OF SERVICE AGREEMENT

Certified Coaches Alliance reserves the right to change, add, delete, or otherwise modify content on the Site and these Terms of Use periodically without prior notice.

Please read prior to using this site.
The materials on this website (the "Site") are provided by Certified Coaches Alliance as a service to its customers and may be used for informational purposes only. Single copies may be downloaded subject to the provisions below. By downloading any materials from this site, you agree to these terms. If you do not agree to them, do not use the site or download any materials from it.

1. Affiliation of Coaches

Any professional person who is actively engaged/established in coaching, received appropriate training and/or takes an active interest in coaching is eligible for affiliation by indicating their interest. Affiliated coaches pay affiliation fees directly in line with the current fee schedule on a 2-year, 3-year basis or a one time fee for Enduring Certification. Affiliated coaches agree to abide by the affiliation fees and to adhere to the CCA Code of Ethics and Standards (provided upon request prior to affiliation) and any other rules or regulations adopted by the Board of Directors from time to time..

2. Resignation

Any member may resign his or her affiliation by providing written email notice to the Board Of Directors. The resigning affiliated coach shall remain liable for payment of any outstanding fees or other assessments. Notwithstanding, such resignations shall be reviewed within 30-days of receipt.

If any member who resigns his or her affiliation and who is currently undergoing investigation by the Review Panel, the Review Panel may complete its investigation and determination as to that affiliates standing

3. Suspension / Removal / Expulsion

Pursuant to the policy established by the Board of Directors of the Certified Coaches Alliance an affiliated coach may be suspended, removed or expelled from Certified Coaches Alliance affiliation for cause by a majority vote of the Board of Directors. Such an action may result in the removal of the affiliated coach and closing his/her certification status. Such causes of action may include but are not limited to: conduct unbecoming of a professional coach, numerous client complaints of a coaches work, aggressive or passive-aggressive communication (written or otherwise), with staff of the Certified Coaches Alliance and his/her personal clients.

4. Payment / Cancellation / Refund Policy

• Certification Fees: All processed sales of certification fees, inclusive of automatic PayPal subscription renewals, are final and non-refundable. It is the USER'S responsibility to close any subscription no longer desired a minimum of 24-hours prior to processing via third party payment gateway. USER'S receive a 60-day and 30-day email reminder prior processing by a third party billing such as PayPal or STRIPE. Persons selecting to electronically unsubscribe from update, will not receive a reminder from the CCA.
  
• Online Store Sales: All sales are considered final. Sales of digital items are sold "as is" and are final, NO REFUNDS PERMITTED. Digital products are sold with no guarantee of financial earnings. 
• Any coach delinquent in affiliation fees for a period of 60-days from the time fees become payable shall be dropped from the active coach listings. 
• No processed certification fees (via subscription or otherwise), shall be refunded to any affiliated coach for any reason.
• No processed certification fees shall be refunded to any affiliated coach whose membership terminates for any reason.

5. Reinstatement

Any former affiliated coach of the Certified Coaches Alliance who has resigned or terminated may be reinstated in affiliation only with the full agreement of the Board of Directors.

6. Use of Website

Any material, information or other communication you transmit or post to this Site will be considered non-confidential and non-proprietary. We have no obligations with respect to the Communications. USERS are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libellous, defamatory, obscene, pornographic, or other material that would violate any law..

7. Code of Conduct

Participants are expected to conduct themselves professionally and respectfully. Any behavior that disrupts the learning environment or violates our policies may result in removal from the course or program without a refund.

8. Data Privacy

CCA is committed to protecting your privacy. We collect and use personal information in accordance with our Privacy Policy, which is available on our website. By using our services, you consent to the collection and use of your personal information as described.

9. Limitation of Liability

CCA is not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability to you for any claims arising from our services will not exceed the amount paid by you for the specific course or program.

10. Changes to Terms

CCA reserves the right to modify these Terms of Service at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of British Columbia, CANADA. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts in the Province of British Columbia, CANADA.

12. Disclaimer

THE MATERIALS ARE PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL THE CERTIFIED COACHES ALLIANCE OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGE FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE MATERIALS, EVEN IF CERTIFIED COACHES ALLIANCE HAS BEEN ADVISED ON THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDITIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THE CERTIFIED COACHES ALLIANCE AND ITS SUPPLIERS FURTHER DO NOT WARRANTY THE ACCURACY OR COMPLETENESS OF THE INFORMATION, TEXT GRAPHICS GRAPHICS, LINKS OR OTHER ITEMS CONTAINED WITHIN THESE MATERIALS. CERTIFIED COACHES ALLIANCE MAY MAKE CHANGES TO THIS INFORMATION, MATERIALS OR THE PRODUCTS DESCRIBED HEREIN, AT ANY TIME WITHOUT NOTICE. CCA MAKES NO COMMITMENT TO UPDATE MATERIALS SOLD

13. Links

The linked sites are not under the control of CERTIFIED COACHES ALLIANCE is not responsible for the content of any linked site or any link contained in a linked site. CERTIFIED COACHES ALLIANCE reserves the right to terminate any link or linking program at any time. CERTIFIED COACHES ALLIANCE does not endorse companies or products to which it links and reserves the right to note as such on its web pages. If you decide to access any of the third party sites linked to this Site, you do this entirely at your own risk.

14. Applicable Laws

This Site is controlled by CERTIFIED COACHES ALLIANCE from its offices within the CANADA. CERTIFIED COACHES ALLIANCE makes no representation that information or materials in the Site are appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the Materials in violation of CANADIAN export laws and regulations. Any claim relating to the materials shall be governed by the internal substantive laws of CANADA

15. General Restrictions

Certified Coaches Alliance may revise these Terms at any time by updating this posting. You should visit this page from time-to-time to review the then-current Terms because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at this Site

16. Terns and Conditions

Certified Coaches Alliance at our discretion, may provide you with services including, but not restricted to, news and information services. You agree to comply with the conditions imposed on your use of the services, as set out in these Terms and Conditions of Access and elsewhere on our services. These services may be outside our control or provided by a third party in which case we cannot and do not take responsibility for their content, or for any delays, interruptions or errors in the provisions of these additional services. You are on notice of this fact and use these services at your own risk. Certain data accessible on our services is the intellectual property of the relevant news and information services provider or third parties that provide such data to the relevant service provider, or us. The data is protected by copyright and other intellectual laws and all ownership rights remain with the information service provider or the third party or us, as the case may be. You may only use the data retrieved from our services for your own personal and non-commercial purposes while accessing our services. Such use will be in accordance with these Terms and Conditions of Access and the requirements set out elsewhere on our services. You may not copy, distribute or redistribute the data, including by caching, framing or similar means or sell, resell, re-transmit or otherwise make the data retrieved from our services available in any manner to any third party. The data is provided "as is." We or any third party shall not be liable to you or any third party for any loss or damage, direct, indirect or consequential, arising from (i) any inaccuracy or incompleteness in, or delays, interruptions, errors or omissions in the delivery of the data or any other information supplied to you through our services or (ii) any decision made or action taken by you or any third party in reliance upon the data. Neither any third party nor we shall be liable for loss of business revenues, lost profits or any punitive, indirect, consequential, special or similar damages whatsoever, whether in contract, tort or otherwise, even if advised of the possibility of such damages incurred by you or any third party. Where the information consists of pricing or performance data, the data contained therein has been obtained from sources believed reliable. Data computations are not guaranteed by any information service provider, third party or us or any affiliates and may not be complete. Neither any information service provider, third party or us give any warranties, as to the accuracy, adequacy, quality or fitness, timeless, non-infringement, title, of any information for a particular purpose or use and all such warranties are expressly excluded to the fullest extent that such warranties may be excluded by law. You bear all risk from any use or results of using any information. You are responsible for validating the integrity of any information received over the Internet. Transmission may be subject to arbitrary delays beyond our control, which may delay the provision of our services and the execution of your orders. You acknowledge that neither CERTIFIED COACHES ALLIANCE, any information service provider nor third party will be liable to you or any third party for any losses arising from such delay. In no event will any information provider, third party or we, be liable for any consequential loss including but not limited to special, incidental, direct or indirect damages resulting from delay or loss of use of our services. We are not responsible for any damage to your computer, software, modem, telephone or other property resulting from your use of our services.

17. Modifications to the Service and Pricing

Prices for certification and products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

18. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail within 24-hours from the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Payment / Refund Policy.

19. Third Party Links

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party..

20. Errors, Inaccuracies and Omissions 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated..

21. Disclaimer of Warranties, Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Certified Coaches Alliance, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

22. INDEMNIFICATION

You agree to indemnify, defend and hold harmless Certified Coaches Alliance and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

23. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

24. Entire Agreement

Entire Agreement These Terms of Service constitute the entire agreement between you and CCA regarding the use of our services and supersede all prior agreements or understandings.

25. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service for certification by cancelling your subscription a minimum of 48-hours prior to the third party processing payment. Any processed subscription payment is non-refundable. If in our sole judgment you have failed, to comply with any provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

26. Entire AgreementThe failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

27. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of British Columbia, CANADA.

28. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website, programs, products, or services following the posting of any changes constitutes acceptance of those changes.

CERTIFIED COACHES ALLIANCE.